Shipping & Handling Policy

Last Updated: [Insert Date]

Rocky Mountain Girls™ and MTNMN™ are committed to processing and shipping your order as quickly and efficiently as possible.

1. Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment is received.

Processing times may vary during high-volume periods, promotions, or holidays.

2. Shipping Methods & Delivery

We ship orders using reputable carriers such as USPS and UPS.

Estimated delivery times vary based on your location and selected shipping method but typically range from 2–7 business days after shipment.

Please note that delivery times are estimates and are not guaranteed.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free or discounted shipping promotions at our discretion.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

It is the customer’s responsibility to monitor the shipment and ensure delivery.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Rocky Mountain Girls™ is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

If an order is returned due to an incorrect address, additional shipping fees may apply.

6. Lost, Stolen, or Delayed Packages

Once an order has been shipped and is in the possession of the carrier, Rocky Mountain Girls™ is not responsible for lost, stolen, or delayed packages.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

We will assist where possible but cannot guarantee replacement or refund for carrier-related issues.

7. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within [insert number, e.g., 7 days] of delivery at [your email].

Please include:

  • Your order number
  • Photos of the damaged or incorrect item

We will review and work to resolve the issue promptly.

8. Shipping Restrictions

We comply with all applicable federal and state regulations regarding hemp-derived products.

We reserve the right to limit or refuse shipments to certain states or jurisdictions at our discretion.

9. Age Requirement

By placing an order, you confirm that you are 21 years of age or older and legally permitted to purchase hemp-derived products in your jurisdiction.

10. Contact Information

For questions regarding shipping, please contact us at:

📧 staymagical@rmghemp.com