Refund & Return Policy

Last Updated: [Insert Date]

At Rocky Mountain Girls™ and MTNMN™, we stand behind the quality of our products and aim to provide a positive customer experience.

1. Returns

We accept returns on eligible products within [insert number, e.g., 30] days of delivery.

To be eligible for a return:

Items must be returned in their original condition
Items must not be excessively used or damaged
Proof of purchase is required

2. Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

If approved:

Refunds will be issued to the original payment method
Processing times may vary depending on your financial institution

3. Exchanges

We may offer exchanges for defective or damaged products. Please contact us at [your email] to initiate an exchange.

4. Non-Returnable Items

We reserve the right to refuse returns on certain items, including:

Products that have been significantly used
Products not in original condition
Items returned outside of the return window

5. Shipping Costs

Original shipping costs are non-refundable
Customers are responsible for return shipping unless the item is defective or incorrect

6. Chargebacks & Disputes

We ask that you contact us at [your email] prior to initiating any chargeback or dispute.

We are committed to resolving issues promptly and fairly.

7. Order Issues

If your order arrives damaged, incorrect, or incomplete, please contact us within [insert number, e.g., 7 days] of delivery.

8. Legal Compliance

By purchasing from our website, you confirm that you are 21 years of age or older and legally permitted to purchase hemp-derived products in your jurisdiction.

9. Contact Information

For returns, refunds, or questions, please contact us at:

📧 staymagical@rmghemp.com